Basement Construction

Client Testimonials

What Our Clients Have To Say

 
 
 
 
 
 
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Tracey Stapleton 
 
31 July 2025
 
 
 Trustindex verifies that the original source of the review is Google. 
We were introduced to Mohamed and his team through a friend who had completed a two-storey extension with him. From that moment, we knew he would be our builder of choice. Mohamed approaches each project as if he’s building his own home — the care, precision, and pride he takes in his work is truly exceptional. Throughout the entire process, we always felt that he was more focused on how we felt and on achieving the outcome we wanted, rather than treating it as just another project. Our only regret is not involving him from the very beginning to manage the design and approval process. Despite coming in later, the Phase team helped us finalise the administrative requirements to get our approval. As soon as we had approval, the team got straight to work. The build was completed to a high standard, and we were so impressed that we ended up expanding the scope along the way. Mohamed and his team delivered a full extension, including a new attic, kitchen, additional bedroom, bathroom, laundry, and a spacious family room at the rear — along with a new garage and concrete driveway. The finishes were fantastic, and we were genuinely pleased with the constant communication throughout the build. We always felt informed and involved, which made the entire experience even more reassuring. We’re now planning to renovate the front of our home early next year, and there’s no question — we’ll be going with Phase Projects again. The aftercare has also been exceptional. While others share horror stories about their building experience, ours was a dream. We honestly can’t relate.
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Jenna Palevski 
 
29 July 2025
 
 
 Trustindex verifies that the original source of the review is Google. 
I can only say wonderful things about our experience with Phase! They are passionate, patient, knowledgeable and incredibly dedicated to their work and their clients. We had about an 18 month journey with Mohamed and team from the design process through to the completion of our beautiful custom build. We could not be happier with their service and their team and would highly recommend them when building your custom home.
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Sinead Burchell 
 
22 August 2024
 
 
 Trustindex verifies that the original source of the review is Google. 
Building our new home was a significant journey, and we extensively researched various builders, including some of the larger project home builders. Ultimately, we chose a boutique builder that would be personally involved on-site and deeply familiar with every aspect of our project. We were not interested in a production line approach. One of the standout benefits was the ease of communication. We could call or email anytime and receive prompt responses. Additionally, we had the freedom to choose materials beyond a predetermined range from their warehosue. Even their suppliers were accommodating; if we didn’t find what we liked, we could suggest our preferred suppliers. This flexibility was invaluable. We wanted to be hands-on with our interior selections and layout without incurring excessive costs for interior designers. An architectural interior designer assisted us with layouts and drawings, but we managed the material selection ourselves. This option, provided by Phase, not being limited to a few choices, was particularly appealing. The open line of communication and transparency were consistent throughout the process. We had regular on-site meetings, which kept us informed and involved. We are extremely happy with the finished product. The handover was seamless, and we couldn’t be more satisfied with our new home.
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Chris Morrison 
 
13 August 2024
 
 
 Trustindex verifies that the original source of the review is Google. 
I built my dream home with Phase Projects and Mohamed was excellent throughout the entire process, always available and ready and able to resolve any issues that inevitably come up with the build of a high end property. Mohamed ensured that the build was done to the highest standard and I cannot recommend Phase Projects highly enough.
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Zaynab Saab 
 
6 August 2024
 
 
 Trustindex verifies that the original source of the review is Google. 
We had a seamless experience with this experienced builder. A known industry professional who bought our dream home to life. Mohammed and his team were very respectful of our home and our space and made every effort to deliver on all their promises. His knowledge and networking was admirable and we always felt at ease knowing we were in such experienced hands. We were building during covid lockdown and had multiple other unavoidable hurdles along the way. Our builder navigated us through it all with professionalism and class. Our home is everything we ever dreamed of and more. We couldn’t be happier with the whole experience and Phase projects delivered exceptionally. Highly recommended!
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Hanade Beydoun 
 
6 August 2024
 
 
 Trustindex verifies that the original source of the review is Google. 
We highly recommend this builder. Phase were professional, on-time and reliable. They did a great job and delivered on their promise. We are very happy with their work.
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Jim Krakas 
 
25 July 2024
 
 
 Trustindex verifies that the original source of the review is Google. 
Working with Phase was a seamless experience. Their consistent communication made all the difference, guiding and supporting us through every step of our custom home process. They provided assurance and expertise, making the entire journey enjoyable. It was a pleasure to work with them.
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Zak Prime 
 
25 July 2024
 
 
 Trustindex verifies that the original source of the review is Google. 
I reached out to Phase based on several trusted recommendations from industry trades. From our first meeting, I was immediately impressed by Mohamed's organisation, knowledge, and passion for his work. Throughout my project, Phase demonstrated exceptional site management, attention to detail, and expertise in design, construction, and trades. Phase's dedication to the build and commitment to scheduling is truly professional. Mohamed has a remarkable ability to troubleshoot and address any issues or deficiencies that arise. Phase prioritises customer service and client satisfaction, both during and after project completion. I highly recommend their quality workmanship.
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Zoe 
 
24 July 2024
 
 
 Trustindex verifies that the original source of the review is Google. 
We had the very best experience with Phase. From the first meeting, we knew we were in good hands. This team truly cares about what they do and takes pride in their work. We hired Phase to do our renovations and first-floor extension, a project many builders before them said couldn’t be done due to the timber-clad structure downstairs and concerns about the footing's strength. However, with the help of Mohamed and his design team, they made it possible, and we got our DA approval seamlessly. The builder and contractors were all lovely and very respectful of our space. They were honest and incredibly helpful when we had questions about fixtures, fittings, and materials. The process was completely stress-free for us, though we imagine it might not have been for them at times, but you wouldn't know it from their professionalism! Nothing was ever too hard for them, and they were very easy to talk to and deal with We couldn’t be happier with the end result, and the great energy they brought to our house lives on in our walls. We are very grateful.
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Jafz 
 
22 July 2024
 
 
 Trustindex verifies that the original source of the review is Google. 
We were incredibly pleased with the entire experience working with Mohamed and his team. Their personable and relatable nature made the process smooth and enjoyable. The team completed the work within the promised timeframe, which was impressive and greatly appreciated. What stood out the most was their extensive knowledge and professionalism. They consistently demonstrated a high level of expertise and integrity, ensuring that every detail of our new home met our expectations. The final result exceeded our hopes, and we are absolutely delighted with our new home. We wholeheartedly recommend them to anyone considering any building work. Their commitment to customer satisfaction and the quality of their work is truly exceptional.
  
 
  
 
 
 
 
    
 
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